Administration : Reports : Troubleshooting : Cannot save or preview reports
Cannot save or preview reports
When you have issues with reports, for example not being able to save or preview reports, this may be caused by the way your SQL server language has been configured.
The suggested solution for this is to add the following lines to the tomcat-wrapper-default.conf.
Procedure
(This procedure needs to be done by your system administrator or someone who has the required skill and access level).
1. Go to ..\Server\tanuki\webserver\conf\tomcat-wrapper-default.conf and open the file in a text editor.
2. Add the following lines:
wrapper.java.additional.<n>=-Duser.language=en
wrapper.java.additional.<n+1>=-Duser.country=US
Replace the <n> and <n+1> with the correct sequence numbers.
Tip It is also recommended to keep the default language settings of the SQL server.